Make hiring top staff enjoyable, with these five easy tips

The healthcare job market is an increasingly competitive space – for practices as much as the candidates seeking to work in them. Hiring and keeping good people has become a sales and marketing exercise similar to promoting your practice’s services to prospective patients. This is how you find the right staff to build the best […]
4 things every practice owner should know about effective practice management – Pt4

Part 4: Financial Oversight This is the fourth article in a series on effective practice management. As noted in the introduction to this series (see Post 1), each of these articles define a building block of effective management and offer actionable strategies and advice for practice owners. So far, we’ve discussed the importance of Management Structure & […]
4 things every practice owner should know about effective practice management – Pt3

Part 3: Human Resources This is the third article in a series on effective practice management. As noted in the introduction to this series (see Post 1), each of these articles define a building block of effective management and offer actionable strategies and advice for practice owners. So far, we’ve discussed the importance of Management Structure & […]
4 things every practice owner should know about effective practice management – Pt2

Part 2: Performance management – benchmarking, reporting and agility This is the second article in a series on effective practice management. As noted in the introduction to this series Part 1, each of these articles define a building block of effective management and offers actionable strategies and advice for practice owners. In our last article we […]
4 things every practice owner should know about effective practice management

The 4 building blocks of effective management As the owner of a general practice, you’re spinning a lot of plates. You’re the visionary and the strategic leader. You have ultimate responsibility for governance, cultural and clinical leadership. And of course, when all goes well you’re likely the principal beneficiary of success. But how do you […]
Why managing psychosocial hazards are vital for your practice

Due to changing circumstances in recent years, many practices may have experienced a range of psychosocial hazards and, as a manager, staying on top of them can be challenging. In this informative 30-minute webinar Why managing psychosocial hazards is vital for your practice, we will discuss the hazards practices face and provide tips and strategies to conquer […]
Business planning success: top tips for your practice

In the Business planning success: top tips for your practice webinar, our experts share strategies to help you create and review your practice processes to ensure your business operation systems are effective. Topics include: About the experts Anne DavisConsultant, Professional Management Solutions Anne Davis has spent decades walking in practice manager’s shoes. She began by managing a […]
Practical steps to support your team’s mental health

In the Practical steps to support your team’s mental health webinar, our practice management experts share strategies to enhance individual mental wellness that have practice-wide benefits. Topics include: About the experts Kay GallaryAssociate, My Practice Services Kay has over 30 years’ experience in the health and medical profession. Her career path to date has involved building solid leadership […]
Navigating today’s practice legalities

In the Navigating today’s practice legalities webinar, our panel of legal and practice systems experts share strategies to keep you informed about current legal aspects of running your healthcare practice. Topics include: About the experts Michael SwanPractice Manager Legal (Civil) NSW, Avant Law Leading the civil team of Avant Law solicitors in NSW, Michael has over 20 […]
Consumables and the MBS: Optimising patient care

Do you know what practice consumables you can claim, in line with the Medicare Benefits Schedule (MBS) rules? Are you aware of when the rules change and how that impacts your practice? In the Consumables and the MBS: Optimising patient care webinar, the expert panel help you understand and comply with these rules. Topics include: About the […]
How the Strengthening Medicare GP Grant funding can be used to set your practice for success

Set up your practice for success with the Strengthening GP Grant. Eligible general practices and ACCHOs can apply for a grant through their Primary Health Network or National Aboriginal Community Controlled Health Organisation (NACCHO) until 15 June 2023. Under the Government’s new ‘Strengthening Medicare – General Practice Grant Program’, three one-off grants of $25,000, $35,000 […]
These essential steps will help you support your team’s mental health.

Maintaining mental wellness in healthcare workplaces is increasingly important these days, with strained resources, overworked staff and having to manage concerned or difficult patients. As a practice manager or business owner, looking after your team’s mental health is part of your duties under the Work Health and Safety Act 2011 (“the Act”). The Act requires that a […]
Does your healthcare practice meet these important legal obligations?

With healthcare and employment legislation frequently changing, how do you keep your policies and procedures current to ensure compliance and reduce risk to your practice? In this article, we’ll cover some of the most common areas of legal risk for your practice and how to ensure you meet the requirements. Improve your patient recall and […]
Managing risk in a multi-site medical practice: 6 tips to make it easier

If your medical practice is experiencing substantial business growth, you may be considering opening – or already have – multiple practice locations. With more sites, you can offer more services and convenience for your patients, as well as attract new ones. For your business, the benefits include obvious economies of scale, but there can be […]
Patient complaints are stressful. Here’s how to handle them effectively.

Patient complaints can be stressful for your entire practice team, from clinical to administrative staff. But when you reframe complaints as a learning opportunity, you can better address and resolve them in a way that satisfies the patient (reducing the risk of legal or regulatory action), while supporting your team and improving your healthcare delivery […]
Choosing your medical practice software

We know that one of the single biggest challenges in establishing your medical practice is deciding on what Medical Practice Software to choose. This decision can make or break a practice. Speak to colleagues and get independent advice Software vendors will spruik their product’s highlights, but getting information on comparative features can be difficult. The […]
8 essential staff training modules for better practice management

Regular staff training is a crucial part of running a safe healthcare practice – for your team and your patients. External training can be time-consuming and expensive, but with an online practice management platform like PracticeHub, you can assign and monitor staff learning on-site for greater efficiency. Eight learning modules to upskill your staff and keep […]
Balancing act: Setting key performance indicators for practice success

Creating a successful healthcare practice can be a balancing act – between looking at the big picture of your business vision and direction, the planning and strategy to get you there, then tracking and measuring the steps you and your team take towards your goals. This is where key performance indicators (KPIs) come in. KPIs are the […]
Case study – Virtual Administration & Reception

Keeping the practice running when staff are home sick.
Case Study – Practice Consulting

Improving resilience, efficiencies and the bottom line
Case Study – VoiceBox Intelligent Transcription

Optimising dictation and transcription with Voice Box Intelligent Transcription
Case study – Medical & Surgical Billings

Setting up strong foundations for a private medical practice in just 2 weeks
Case study – PracticeHub Platform

Quality policies and procedures help practice easily navigate growth and staff induction