Business planning success: top tips for your practice

In the Business planning success: top tips for your practice webinar, our experts share strategies to help you create and review your practice processes to ensure your business operation systems are effective.

Topics include: 

  • Fundamentals of strategic thinking and business planning
  • Improving practice services using strategies to plan and set goals
  • Documenting and implementing your business plan
  • Tracking your progress and success
  • How PracticeHub can simplify your business operations for a better-quality practice.

About the experts

Anne Davis
Consultant, Professional Management Solutions

Anne Davis has spent decades walking in practice manager’s shoes.

She began by managing a solo general practice in remote NSW in the 1980s. Since then her practical experience includes:

  • Consulting to practices [small, large, multi-disciplinary] within the health sector to assist their development;
  • Academic director of Practice Management and Leadership programs at UNE Partnerships;
  • Quality Manager, GPET 2010-2014, RACGP State Manager, ACT & NSW 2019-2021; and
  • Involvement with the Australian Association of Practice Management.

Anne’s activities are supported by a strong academic background with qualifications in business management, quality, science and training.

Anna-Maria Gibb
Senior Product Manager, PracticeHub

Anna-Maria Gibb is an experienced healthcare management professional and trainer. With over 25 years in a career spanning primary healthcare, education and health technology, she is a leader in technology driven healthcare safety, quality and operational business excellence. 

To support the digital transition in healthcare, Anna-Maria co-founded MyPracticeManual, now PracticeHub by Avant, an online practice management tool to support risk management and quality improvement systems for healthcare organisations that lead to improved patient health outcomes.

As PracticeHub’s Senior Product Manager, Anna-Maria continues to provide strategic and subject matter expertise across Avant’s Technology in Practice division.

About PracticeHub

PracticeHub is a simpler, safer and more efficient way to manage a quality practice. We have developed our Practice Operations Software to simplify practice management, with a suite of integrated applications and complementary services that puts you in control so that nothing falls between the cracks.

This article is not comprehensive and does not constitute legal or medical advice. You should seek legal or other professional advice before relying on its content, and practise proper clinical decision making with regard to the individual circumstances. Persons implementing any recommendations contained in this article must exercise their own independent skill or judgement or seek appropriate professional advice relevant to their own particular practice. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Avant is not responsible to you or anyone else for any loss suffered in connection with the use of this information. Information is only current at the date initially published. © Avant Mutual Group Limited 2023.

Learn more about

Overcome the complexities and administrative burden of medical and surgical billing, and boost income with end-to-end billing support. Our Smartphone Billings+ App and expert Billings+ team provide convenience and certainty, managing your invoices, insurance claims and follow ups for fast and accurate payment. So you can enjoy the highest possible return for your services and focus on delivering the best patient care.
Transform your healthcare business with a software platform that makes managing administrative complexity, simple. Track the administrative health of your business and improve team collaboration with a centralised dashboard for all your important information. So you can focus on what matters the most – patient care.
We understand that Bookkeeping and Payroll has become complex and labour intensive – taking time away from your Practice Manager managing staff and working on your business. Our team is dedicated to providing professional bookkeeping and payroll services to help simplify managing the financial health of your medical practice. Our full suite offering includes services like bank reconciliations, customer and supplier invoice management and filing, reporting on balance sheets, profit and loss, payroll, accounts receivable and more.
Our Team Medical dashboard is designed to help streamline the purchasing and budgeting of all your medical consumables in one place. Get a 360 view and easily see what you are spending and saving when purchasing Team Medical supplies via PracticeHub!
Grow a thriving medical practice with support from the experts in practice management. From high-level strategic planning, in-depth performance measurement and financial analysis to HR management support, we help you minimise risk and maximise business opportunities. We free up your time so you can focus on providing the best possible care.
Engage a high-quality, offsite practice administration team for your practice using our Virtual Administration Reception Service. Enhance your busy in-house team using Call Overflow Virtual Reception to manage in-bound calls and complete administration tasks. Our personal, prompt and professional staff increase reception capabilities for busy GP clinics, single doctor specialised practices, large multidisciplinary services and everything in between. Supporting you and your patients when and how you need it.
Dictate anytime, anywhere and get accurate, on-time transcripts you can trust. Our fully secure and data protected VoiceBox Intelligent Transcription Smartphone App is designed to record and rapidly format transcripts for your approval, file them safely in medical notes and deliver correspondence with ease.

More helpful resources

Six actions to improve governance in your medical practice

Most medical practice owners have been trained in the concepts of clinical governance, in hospital and university. These are the importan...

Strategic planning to future-proof your practice

The healthcare industry is transforming at a rapid rate, placing increased pressure on practices. Key factors driving these changes in...

Make hiring top staff enjoyable, with these five easy tips

The healthcare job market is an increasingly competitive space – for practices as much as the candidates seeking to work in them. Hiring ...

Tips for preparing for accreditation and beyond

In the lead up to accreditation, adopt a whole team approach to prepare, including the doctors. Always remember, accreditation is a proce...

How to use your practice data to improve your processes and patient experience

Running a healthcare practice is a continual quality improvement journey. Your practice’s data can streamline this process, giving you in...