The top 5 accreditation areas of non-compliance – and how to meet them
Undergoing accreditation every three years is one way a healthcare practice demonstrates its commitment to continually improving the safety and quality of their patient care. And successful practices look at their quality improvement as a daily process, not just at accreditation time. This approach not only makes preparation and assessment day less stressful, it leads […]
Patient complaints are stressful. Here’s how to handle them effectively.
Patient complaints can be stressful for your entire practice team, from clinical to administrative staff. But when you reframe complaints as a learning opportunity, you can better address and resolve them in a way that satisfies the patient (reducing the risk of legal or regulatory action), while supporting your team and improving your healthcare delivery […]
Establishing an understanding of the operating costs of a medical practice can be difficult
An absolute requirement of useful business plans for medical practices is a detailed understanding of the expenses involved in operating that medical practice and how the costs: The major expenses in medical practice include real estate, staff, training, utilities, software, accreditation and insurances. All of these costs increase overtime and this inevitable change should be […]
Choosing your medical practice software
We know that one of the single biggest challenges in establishing your medical practice is deciding on what Medical Practice Software to choose. This decision can make or break a practice. Speak to colleagues and get independent advice Software vendors will spruik their product’s highlights, but getting information on comparative features can be difficult. The […]
8 essential staff training modules for better practice management
Regular staff training is a crucial part of running a safe healthcare practice – for your team and your patients. External training can be time-consuming and expensive, but with an online practice management platform like PracticeHub, you can assign and monitor staff learning on-site for greater efficiency. Eight learning modules to upskill your staff and keep […]
Balancing act: Setting key performance indicators for practice success
Creating a successful healthcare practice can be a balancing act – between looking at the big picture of your business vision and direction, the planning and strategy to get you there, then tracking and measuring the steps you and your team take towards your goals. This is where key performance indicators (KPIs) come in. KPIs are the […]
Case study – Virtual Administration & Reception
Keeping the practice running when staff are home sick.
Case Study – Practice Consulting
Improving resilience, efficiencies and the bottom line
Case Study – VoiceBox Intelligent Transcription
Optimising dictation and transcription with Voice Box Intelligent Transcription
Case study – Medical & Surgical Billings
Setting up strong foundations for a private medical practice in just 2 weeks
Case study – PracticeHub Platform
Quality policies and procedures help practice easily navigate growth and staff induction
